User Consent

By using Panda Flowers Canada Inc website (www.pandaflowers.ca), you agree to the terms and conditions of this privacy Policy which is a part of our Terms of Service. You expressly consent to the processing of your personal information according to this Privacy Policy.

Personal Information

Panda Flowers collects your personal information through our website in order to create your user profile and account as well as to fulfill our orders. The types of information that may be collected may include: full legal name, billing and shipping addresses, email address, contact phone number and credit card information.
In most instances, if you order a gift or an arrangement to be delivered directly to your recipient, we will ask for the recipient’s name, address, and contact phone number.
We may receive personal information about you from other sources (associated Panda Flowers franchisees). We will never share your personal info, including your email address, with any third parties. We may share your personal information for the purpose of delivering our emails to you or as required by the law.

Communication Preferences

From time to time, you may receive promotional emails from us. You have a right at any time to indicate a preference to stop receiving further promotional emails from us. Panda Flowers abides by the CASL Legislation and you will have the opportunity to “unsubscribe” by following the instructions to do so, in our promotional emails. You can also contact us directly at customerservice@pandaflowers.ca.
We will maintain our policy of sending you administrative emails. For example, emails confirming your order details, transactions and confirmations of delivery.

Feedback

We will always welcome your feedback. We may use such feedback for any purpose, provided we do not associate such feedback with your personal information. You agree that any feedback either by email or via other social media methods become the property of Panda Flowers Canada and we may use the feedback for marketing purposes. There will be no compensation or royalty paid to you if we use your feedback. You will, of course, have our gratitude!

Security

We are committed to protecting the security of your personal information and as such, we utilize industry specific security technologies and procedures to protect your information. Even though we do our very best to take all possible protective measures, we cannot fully eliminate all security risks.

Contact Us

If you have any questions regarding our Privacy Policy, please reach out to us at: customerservice@pandaflowers.ca