To guarantee the freshest bouquet possible, we may replace some stems in your arrangement for color or flower variety. On occasion, flowers do arrive damaged from their journey in transit to our shops. We will not use any flowers that are damaged and not up to our quality benchmarks. Substituted stems may be used and the final product may not match the photo as shown on our website.

While we always do the best to match the picture shown, sometimes different vases may be used. Any substitution made will be similar to the original design and be of equal or greater value.

Floral and Plant Substitutions

For bouquets and plants of one variety, such as roses or orchids, we focus on matching the floral type but may substitute for different colors.